Quote:
Originally Posted by
acrylic51 
I'd check the other forum, I'm pretty sure they have a dedicated thread or link, and the problem has probably been encountered before.....
I did, but it said not to ask hose type of questions in the forum in respect to the manufacturer.
I e-mailed them and they replied back quickly that I can buy a new head unit and once that arrives I can send the old one back and get a refund so I don't have any down time or I can send the one in and wait for it to ship both ways and get processed.
Depending on how much a new unit is I think I'd like to buy a new unit.
Overall I'm pretty happy with it though. it still works fine even though the screen is shot. But without the screen it's not all that effective, just a glorified timer. Hopefully they don't get it and say it was mal-use or something. My fish room is a damp environment, but I'd assume that most places these things go would fall in that catagory. Certainly most fish stores I've been to are pretty humid.