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stupid computer

post #1 of 33
1/29/12 at 9:30am
Thread Starter 

for the last week if i let the computer sit on my homepage or if i am useing it.i start to hear commercials like frosted oats and other stuff.i will close out the homepage and its still there.i have to restart the computer to get rid of it.but it comes back.any idea how to get rid of this.i cant find any icon or anything to click on to find it.i have a good anti virus that gets rid of stuff but i have no clue where this is coming from.

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post #2 of 33
1/29/12 at 9:42am
Quote:
Originally Posted by deejeff442 View Post

for the last week if i let the computer sit on my homepage or if i am useing it.i start to hear commercials like frosted oats and other stuff.i will close out the homepage and its still there.i have to restart the computer to get rid of it.but it comes back.any idea how to get rid of this.i cant find any icon or anything to click on to find it.i have a good anti virus that gets rid of stuff but i have no clue where this is coming from.



Download Ad-Aware and Malware Bytes and run a full scan with each of them.

 

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post #3 of 33
1/29/12 at 9:46am
Thread Starter 

thanks i will when i get a chance.i have webroot anti virus and it runs a check all the time but didnt find this thing.

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post #4 of 33
1/29/12 at 10:01am

you have a window open off the main viewing area.

 

right click on the bottom task bar, open task manager, goto the Applications tab

close all windows from there.

 

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post #5 of 33
1/29/12 at 11:11am
Thread Starter 

i ran the webroot scan,it found nothing.it didnt happen for the last few hours then started again.

now desert,i am not sure what you mean by bottom task bar? i did find task manager but no applications tab.

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post #6 of 33
1/29/12 at 6:04pm

Search for the programs Bionic listed and download them. Unless you have a pop up open that you didn't see this sounds like malware you need to remove.

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post #7 of 33
1/30/12 at 5:51am

Agree with what Bionic posted... What you have is spyware\malware, which is different from a virus, and most anti-virus software doesnt pick up this kind of thing. 

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post #8 of 33
1/30/12 at 7:36am

You can find everything you need to clean up malware/spyware/viruses etc. here.  download the file, make a CD with it and you will have all you need booting from the CD so that no malware can prevent your going to an internet resource to get what you need.  I couldn't survive without hiren's.

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post #9 of 33
1/30/12 at 1:43pm
Quote:
Originally Posted by GeriDoc View Post

You can find everything you need to clean up malware/spyware/viruses etc. here.  download the file, make a CD with it and you will have all you need booting from the CD so that no malware can prevent your going to an internet resource to get what you need.  I couldn't survive without hiren's.



+1 on Hiren's BootCD, I keep an updated copy here at work, at home and on my keychain flashdrive.

 

Other tools on his original site here:

http://www.hiren.info/

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post #10 of 33
1/30/12 at 2:41pm
Thread Starter 

well apparently most of you are computer people.i would have no idea how to burn a cd.i think i have some blanks around here somewhere someone gave me a while ago though.why if i down load it do i need to put it to a cd?

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post #11 of 33
2/1/12 at 7:01am

The Hiren's download has hundreds of utility programs on it, and there is no reason to actually load them onto your computer.  Instead, if you follow the instructions on the site they will help you to burn the CD, or put the package onto a portable flashdrive (as Slice does).  Many viruses and malware programs will prevent you from running your protection and removal software from an installed location, and will block your attempts to go to a web site to have them removed.  With the Hiren's package, you can run the programs directly from the CD or flashdrive as if they were installed, but the malware can't stop them. 

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post #12 of 33
2/1/12 at 7:14am
Quote:
Originally Posted by GeriDoc 

The Hiren's download has hundreds of utility programs on it, and there is no reason to actually load them onto your computer.  Instead, if you follow the instructions on the site they will help you to burn the CD, or put the package onto a portable flashdrive (as Slice does).  Many viruses and malware programs will prevent you from running your protection and removal software from an installed location, and will block your attempts to go to a web site to have them removed.  With the Hiren's package, you can run the programs directly from the CD or flashdrive as if they were installed, but the malware can't stop them. 



Yep, what he said. My most often used utility is to reset passwords when they have been forgotten.

 

Geri,

How many times have you tried to talk someone through changing the boot sequence over the phone? Not fun.

And why is the POST code set to silent on so many newer machines? drives me nuts.

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post #13 of 33
2/1/12 at 11:38am

Actually within the last 6 months, Malware bytes has failed me...  It was the first time ever...

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post #14 of 33
2/1/12 at 11:51am
Quote:
Originally Posted by stdreb27 View Post

Actually within the last 6 months, Malware bytes has failed me...  It was the first time ever...



What did it miss and what did you use to catch it?

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post #15 of 33
2/1/12 at 12:30pm

A month ago i had one of those virus anti virus programs down load to my computer, it stop me from doing anything. So I started up comp. in safe mode and used system restore, fast easy and it worked. But I'm going to look into that hiren site for other tools, thanks guys.

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post #16 of 33
2/1/12 at 12:55pm
Quote:
Originally Posted by Slice View Post



What did it miss and what did you use to catch it?



I can't remember what it was called.  But what it did was redirect the computer to an infected computer instead of the ISP.  So basically everyone on that switch saw a warning screen.  It prompted you to download a "fix".  Once you downloaded it, you could surf like normal.  For a work around we went to static addresses.  Then we found a specific program to remove the bug... 

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post #17 of 33
2/2/12 at 6:28am
Quote:
Originally Posted by stdreb27 View Post



I can't remember what it was called.  But what it did was redirect the computer to an infected computer instead of the ISP.  So basically everyone on that switch saw a warning screen.  It prompted you to download a "fix".  Once you downloaded it, you could surf like normal.  For a work around we went to static addresses.  Then we found a specific program to remove the bug... 


Yeah - I've had that one, and seen many others with it.  It is a very frustrating problem since it won't allow you to run fixes.  The version I had even prevented safe mode fixes, and since Malware Bytes is a graphic program, it won't run from the command line.  That's why Hiren's is so good - it runs graphic solutions from the command line, so nothing bothers it.

 

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post #18 of 33
2/2/12 at 7:00am

Not to hijack the thread but I am running into an interesting problem. I have a fairly new computer I suspect has a hardware issue. With no apparent reason at times the screen goes flaky and locks up the computer. I do a forced shutdown and restart it and everything is fine again for days.

 

Anyway I call the manufacture and they want to remote access my computer via 123rescue but when I try to allow them to do that it attempts to connect then displays the message "Invalid Certificate" They are trying to claim it's a virus or 3rd party software installed even though we tried it in safe mode as well. Anyone have any thoughts on what might be causing that?

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post #19 of 33
2/2/12 at 8:40am

Does it ever spontaneously reboot?

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post #20 of 33
2/2/12 at 10:04am
Quote:
Originally Posted by reefraff View Post

Not to hijack the thread but I am running into an interesting problem. I have a fairly new computer I suspect has a hardware issue. With no apparent reason at times the screen goes flaky and locks up the computer. I do a forced shutdown and restart it and everything is fine again for days.

 

Anyway I call the manufacture and they want to remote access my computer via 123rescue but when I try to allow them to do that it attempts to connect then displays the message "Invalid Certificate" They are trying to claim it's a virus or 3rd party software installed even though we tried it in safe mode as well. Anyone have any thoughts on what might be causing that?



I love when everyone says that it is the other guy's fault.  I would start by viewing the Windows event log (Start>control panel>Performance and Maintenance>Administrative tools>Computer management) to see if there are any noteworthy events there.  Windows is pretty good about recording events just before falling apart.  If you see nothing there I would go to the manufacturer's website and download and install fresh copies of the video drivers.  Then run malwarebytes in safe mode.  If your problems continue beyond that let me know and I'll have some other suggestions, but at least we know it isn't video drivers or malware, which is a good start.

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