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Tank Reincarnation - Page 3

post #41 of 145
Thread Starter 

Another day goes by and I am still not getting my lights. Angry-Emoticon.jpg

 

 

 

 

Now, I have to go to work on my day off to get rid of some dead weight. 

post #42 of 145

Ouch!

 

I wouldn't want to be that "dead weight", getting canned by an avid aquarist whose lights didn't come in again today....

post #43 of 145

Go get em! 

 

Hate that they didn't come in. It will be ok though. You know that patience is key to this hobby!!!! Lol

post #44 of 145
Thread Starter 

The dead weight is gone. banana.gif It's one of those times where I can honestly say I gave the associate every opportunity to do the right thing. She took those opportunities and threw them back in my face. Her file was 2 inches thick and she had only been with us since September.

 

 

I got hold of the company where I ordered the lights from and found out what the issue was. Apparently, when they generated the shipping label my address was not recognized. The company decided I "mistyped" my address and dropped the letter off of the apartment. They did not bother to call me. This meant on Tuesday UPS could not deliver the package, since there are 26 apartments with the same number. Today, the UPS driver went to the wrong apartment. UPS has my phone number and never called me. I sent an irritated email to the company where I got the lights and after 10 minutes on the phone I got him to get the package held at UPS. I tried to get him to do this yesterday since UPS was having issues.

 

 

 

On the bright side, I got my livestock goodies today.

post #45 of 145
Thread Starter 

822e8c44.jpg04e0b056.jpg

post #46 of 145

party.gif

post #47 of 145

Your tank is looking great!

 

I like the varied height of the rockwork.

 

Thanks for getting rid of that other background bowdown.gif

post #48 of 145

Much better! 

post #49 of 145
Quote:
Originally Posted by Gemmy View Post

The dead weight is gone. banana.gif It's one of those times where I can honestly say I gave the associate every opportunity to do the right thing. She took those opportunities and threw them back in my face. Her file was 2 inches thick and she had only been with us since September.

 

 

I got hold of the company where I ordered the lights from and found out what the issue was. Apparently, when they generated the shipping label my address was not recognized. The company decided I "mistyped" my address and dropped the letter off of the apartment. They did not bother to call me. This meant on Tuesday UPS could not deliver the package, since there are 26 apartments with the same number. Today, the UPS driver went to the wrong apartment. UPS has my phone number and never called me. I sent an irritated email to the company where I got the lights and after 10 minutes on the phone I got him to get the package held at UPS. I tried to get him to do this yesterday since UPS was having issues.

 

 

 

On the bright side, I got my livestock goodies today.

Sorry about the Gemmy....Honestly can't blame the driver....He (we) only go where were told and honestly the company should have contacted you if your address was questionable......I stopped going the extra mile contacting the customer on deliveries.......
 

 

 

post #50 of 145
Thread Starter 
Quote:
Originally Posted by Eric B 125 View Post

party.gif



 



Quote:
Originally Posted by SnakeBlitz33 View Post

Much better! 



Thanks!



Quote:
Originally Posted by acrylic51 View Post

Sorry about the Gemmy....Honestly can't blame the driver....He (we) only go where were told and honestly the company should have contacted you if your address was questionable......I stopped going the extra mile contacting the customer on deliveries.......
 

 

 


I blame the company that I ordered from. I flipped out on him a little. I asked him why I was never contacted when the order was first placed and they could not generate a shipping label based on the info I gave them.I even emailed the company yesterday and told them to hold it at UPS. I made the mistake of asking him to verify for future reference my apartment number. He just saw the apartment number. He told me he did read the whole email. I'm more irritated with them. I will never order from them again.

 



Quote:
Originally Posted by Slice View Post

Your tank is looking great!

 

I like the varied height of the rockwork.

 

Thanks for getting rid of that other background bowdown.gif

Thanks!! I got rid of the background just for you!!

 

 

My fuge is now online kinda. I had it on, but my stupid RBTA is po'ed that I rearranged the tank and decided to go into the filter intake. flaming.gif
 

 

post #51 of 145

hahaha tank looks amazing! Sorry to hear that you too had a difficult day. but you indeed got some goodies today. That alone is a +

post #52 of 145
Thread Starter 

I got everything. I picked my lights up and the rest was delivered.

post #53 of 145
Thread Starter 

150x149px-LL-9d15825b_Angry-Emoticon.jpeg

My so called awesome skimmer is broke.

post #54 of 145
Thread Starter 
Quote:
Originally Posted by Gemmy View Post

150x149px-LL-9d15825b_Angry-Emoticon.jpeg

My so called awesome skimmer is broke.



 

 

For the whatever time that I am trying to post this, my lights are not going up any time soon. I am missing pieces. I am not happy.
post #55 of 145
Quote:
Originally Posted by Gemmy View Post

150x149px-LL-9d15825b_Angry-Emoticon.jpeg

My so called awesome skimmer is broke.




"Broke" as in damaged in shipment?

That sux.

 

-you've used that frowney a lot lately...

post #56 of 145
Thread Starter 
Quote:
Originally Posted by Slice View Post




"Broke" as in damaged in shipment?

That sux.

 

-you've used that frowney a lot lately...



 

 

I think it was damaged during manufacturing. It's not a big deal. Del tec is sending me the replacement piece. It just bites when you spend a nice amount of $$ and have to wait to use it.
post #57 of 145

What kind of 'fuge did you get? Size and pump output? Light? Timed for opposite DT lights? Got Macro?

post #58 of 145
Thread Starter 
Quote:
Originally Posted by Slice View Post

What kind of 'fuge did you get? Size and pump output? Light? Timed for opposite DT lights? Got Macro?



 

 

I just converted a HOB filter into a fuge using sea lettuce. I also seeded the tank with pods. I officially will have zero space on the back of my tank. I would post a pic, but I can't that tool bar is gone.
post #59 of 145
Thread Starter 

I must say the customer service for maxspect is pretty good. They are mailing me all my missing pieces I should them by Friday. 

post #60 of 145
Quote:
Originally Posted by Gemmy View Post



 

 

I think it was damaged during manufacturing. It's not a big deal. Del tec is sending me the replacement piece. It just bites when you spend a nice amount of $$ and have to wait to use it.


That really blows......I know your pain.....I wanted to take my pumps and thump the person on the other end of the phone with it to get my point and unhappiness across....I must say though Beth at Reeflo gets 2 thumbs up from me....I'm by no means the easiest person to deal with when my equipment is performing to specs......

 

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