Totally agree with you and most stores do now offer there guarantees and it does happen. 2 orders 7 fish dead, ahhh, tough one? Close to couple hundreds dollars. Ok, I can suck it up, where is there customer service, zzzzzzzzzzzzzzzzzzzzzzzzzz. If you can't deliver what we pay for, than you...
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I am told that I voiced enough concerns about buying dead fish from SWF. I think the truth should be heard and not have people pick and choose what we can see or not. They don't post in public for all to see. Please let the people talk!!!!!!!!!
This is now my second order from them of which after the couple hundred dollars that has been spent with SWF, I have received 2 DOA's on first order and 5 out of 9 on this second order. This is unacceptable as I need to keep dumping more money out to even recover partial loss. Nonetheless these...
How hard is it to kill peppermint shrimp, a wrasse and even a goby as these are easy and hardy fish. Am I wrong? At least that is what it had said on SWF before I purchased the dead fish, lol
This is now my second order from them of which after the couple hundred dollars that has been spent with SWF, I have received 2 DOA's on first order and 5 out of 9 on this second order. This is unacceptable as I need to keep dumping more money out to even recover partial loss. Nonetheless these...
How hard is it to kill peppermint shrimp, a wrasse and even a goby as these are easy and hardy fish. Am I wrong? At least that is what it had said on SWF before I purchased the dead fish, lol
This is now my second order from them of which after the couple hundred dollars that has been spent with SWF, I have received 2 DOA's on first order and 5 out of 9 on this second order. This is unacceptable as I need to keep dumping more money out to even recover partial loss. Nonetheless these...
How hard is it to kill peppermint shrimp, a wrasse and even a goby as these are easy and hardy fish. Am I wrong? At least that is what it had said on SWF before I purchased the dead fish, lol
How hard is it to kill peppermint shrimp, a wrasse and even a goby as these are easy and hardy fish. Am I wrong? At least that is what it had said on SWF before I purchased the dead fish, lol
Thanks. I don't believe this is there normal practice of business, but to get caught up in it, sucks and I guess we all learn are lessons. It is a hard business as these are living things being delivered, but I question there quality or fish health prior to shipment, because that is just to many...
Quote:
Originally Posted by sdbardes
Anyone know of some good fish stores that have a little better quality and or service? I know there is one in Lancaster, Pa. That Pet Place, Also I believe the Hidden Reef in Phila. Pa. Anyone have any good recomendations as SWF is not so up to par
Wish I...
Anyone know of some good fish stores that have a little better quality and or service? I know there is one in Lancaster, Pa. That Pet Place, Also I believe the Hidden Reef in Phila. Pa. Anyone have any good recomendations as SWF is not so up to par
Thanks for your reply, I appreciate your advice. It is just a shame when you go to improve your fish's habitat and you test and re-test water quality and do 3 hour acclimation for the fish that aren't doa and there really dead to. I don't even buy fish that aren't claimed to be anything but easy...