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salinity is 1.023. Have never tested for copper. Don't have any metal in tank. Other snails are fine, so it's weird :) Thanks for your reply

One of my Mexican turbo snails is acting funny. He tries to attach to the rock or wall but isn't attaching fully like he used to and eventually just falls off. Every time I reposition, he tries but is unsuccessful. Any ideas? I feel like he's dying but don't know if there's anything I can do??