Yea i have nextel now too, love the direct connect, but other than that, it sucks. My family's trucking company has to buy new phones for the guys at least every 8 or 9 months. They advertise like they are tough, but they really arent. And the plan is pretty expensive. I just got off of Sprint, and I didnt like them either. There customer service sucks, I sent my phone in for a repair, (battery sucked) and somehow while it was away, they canceled my plan, and all of a sudden I got a bill for like $180. So they credited it for me, and it took like 3 months to get straightened out. And then because they sadi there was no way around it, I had to sign another year to get my service back, had to get a new #, and the whole experience sucked. The best company I think is Verizon. My parents, and sister use them, and they are awesome. Even when we're way up in Maine in the sticks, the phone works. I've never been anywhere when they didnt work. There rate plans seem to be average, but they have great service. I would reccomend them, thats who I'm goign to next.