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crazydave
Guest
Anybody ever order fish from the web? Do they deliver to your door in the middle of winter? It's been cold like forever here!!!!!!
rotarygeek
Member
Well they Priority ship it to you next business day. So i would def order it on like a monday or tuesday, that way you know it won't end up waiting for a whole weekend.
scsinet
Active Member
Every online fish vendor I've ever seen always coordinates shipping so the order never sits around over weekends or holidays.
SWF.COM for example, does not ship on Fridays unless you specify Saturday delivery.
They also all usually put hot packs in the boxes.
What's to worry about is if it sits on your front door all day while you're away at work or whatever. I always have fish delivered to my work address so it comes in on the dock and goes right inside.
Regardless though, ordering online is usually better than many LFSs. SWF.COM for example has never disappointed me on anything except snails and hermits (whcih for some reason they ship out of water). I've never had a dead fish or other invert on arrival.
SWF.COM for example, does not ship on Fridays unless you specify Saturday delivery.
They also all usually put hot packs in the boxes.
What's to worry about is if it sits on your front door all day while you're away at work or whatever. I always have fish delivered to my work address so it comes in on the dock and goes right inside.
Regardless though, ordering online is usually better than many LFSs. SWF.COM for example has never disappointed me on anything except snails and hermits (whcih for some reason they ship out of water). I've never had a dead fish or other invert on arrival.
browniebuck
Active Member
We got our order this past Saturday in NE Ohio (about 25 degrees on Saturday). There was a $15 extra charge to get the Saturday delivery, it was trackable, it arrived an hour before the deadline set by FedEx, there were heat packs in the box (this time they were activated, last year we got an order that had heat packs that weren't heating as they hadn't been activated).
If you have the availability to take a day off during the week, you can save yourself the extra $15, just specify the day of the week that you want your shipment (give them 2 days or so to make sure that this date is possible).
If you have the availability to take a day off during the week, you can save yourself the extra $15, just specify the day of the week that you want your shipment (give them 2 days or so to make sure that this date is possible).
stumpyfish
Member
Originally Posted by SCSInet
http:///forum/post/2481574
SWF.COM for example has never disappointed me on anything except snails and hermits (whcih for some reason they ship out of water). I've never had a dead fish or other invert on arrival.
I had the same experience with the snails and hermits, I wonder why they do ship them out of water.
http:///forum/post/2481574
SWF.COM for example has never disappointed me on anything except snails and hermits (whcih for some reason they ship out of water). I've never had a dead fish or other invert on arrival.
I had the same experience with the snails and hermits, I wonder why they do ship them out of water.
scsinet
Active Member
They shipped them in water in the past. Every time I made an order everything came fine. Then they switched to shipping them out of water and every time I ordered over half would arrive dead. Now I just don't order them from SWF.com anymore.
I can't imagine the money savings is in any way significant. Because it's not worth it to send them in to claim refund, I don't understand the point... SWF.COM has nothing to gain by doing this... so why do they do it?
I can't imagine the money savings is in any way significant. Because it's not worth it to send them in to claim refund, I don't understand the point... SWF.COM has nothing to gain by doing this... so why do they do it?
nycbob
Active Member
ordering livestock online is safer than lfs imo, bc u get the stay alive guarantee. i;d check the weather in ur area b4 ordering tho. i know i always do, bc u dont want to order livestocks when temp in ur area is 30 or below. with heatpad or not u dont want to take a chance and v to thr the aggravation of sending back a dead animal.
jimmy40741
Member
I recently ordered a CUC from SWF.com and have no complaints about them. They were sent with heat packs that were still warm about 36 hours after I opened the package. As far as leaving it on your door all day, you don't have to do that, you can (as I did) have FedEx hold your package at their distribution center for you to pick up. When I picked mine up they had it sitting inside the main building on the counter.
As far as the hermits and snails, my snails were delived without water, but they were all alive. And my hermits, both red and blue legs, were packed in water.
As far as the hermits and snails, my snails were delived without water, but they were all alive. And my hermits, both red and blue legs, were packed in water.
emtguy
Member
Originally Posted by SCSInet
http:///forum/post/2481599
They shipped them in water in the past. Every time I made an order everything came fine. Then they switched to shipping them out of water and every time I ordered over half would arrive dead. Now I just don't order them from SWF.com anymore.
I can't imagine the money savings is in any way significant. Because it's not worth it to send them in to claim refund, I don't understand the point... SWF.COM has nothing to gain by doing this... so why do they do it?
Can someone at SWF PLEASE explain this to me? Why ship snails out of water? I posted on these boards about this before i bought a CUC and everyone said that they are shipped without water so i went elsewhere to buy a CUC
What person in managment level said " Hey guys, i know how we can save money on shipping. Lets make the boxes lighter by not adding water and we'll keep the shipping prices to our customer the same and BAM instant profit"
or " Dang this water bill every month, lets quit using so much. Where can we cut some corners, Hey i know quit putting water in our snail shipments"
Really though. I am in business for myself and if i had as many customers questioning something as im have seen post on the boards i would have to answer it instead of loosing customers.
I will order from SWF b/c of this board and its members and b/c i wana support the site but someone in the heiarchy needs to see all the post. Just think about the guys and gals that dont post and just reads about half dead orders and goes somewhere else to shop and you never hear about it.
I have learned that if 100 people are telling you about something in business you are doing wrong 500 are thinking it, they just are not saying anything and doing business elsewhere.
http:///forum/post/2481599
They shipped them in water in the past. Every time I made an order everything came fine. Then they switched to shipping them out of water and every time I ordered over half would arrive dead. Now I just don't order them from SWF.com anymore.
I can't imagine the money savings is in any way significant. Because it's not worth it to send them in to claim refund, I don't understand the point... SWF.COM has nothing to gain by doing this... so why do they do it?
Can someone at SWF PLEASE explain this to me? Why ship snails out of water? I posted on these boards about this before i bought a CUC and everyone said that they are shipped without water so i went elsewhere to buy a CUC
What person in managment level said " Hey guys, i know how we can save money on shipping. Lets make the boxes lighter by not adding water and we'll keep the shipping prices to our customer the same and BAM instant profit"
or " Dang this water bill every month, lets quit using so much. Where can we cut some corners, Hey i know quit putting water in our snail shipments"
Really though. I am in business for myself and if i had as many customers questioning something as im have seen post on the boards i would have to answer it instead of loosing customers.
I will order from SWF b/c of this board and its members and b/c i wana support the site but someone in the heiarchy needs to see all the post. Just think about the guys and gals that dont post and just reads about half dead orders and goes somewhere else to shop and you never hear about it.
I have learned that if 100 people are telling you about something in business you are doing wrong 500 are thinking it, they just are not saying anything and doing business elsewhere.
rotarygeek
Member
i Would imagine that someone in the higher ups in SWF.com is on the boards as an admin or something. Try taking it up with them.
emtguy
Member
Originally Posted by RotaryGeek
http:///forum/post/2481793
i Would imagine that someone in the higher ups in SWF.com is on the boards as an admin or something. Try taking it up with them.
I kinda just did. Im just curious to their reasoning on this subject. Sorry for hi-jacking the thread.
http:///forum/post/2481793
i Would imagine that someone in the higher ups in SWF.com is on the boards as an admin or something. Try taking it up with them.
I kinda just did. Im just curious to their reasoning on this subject. Sorry for hi-jacking the thread.
E
emeralcrab
Guest
I order on line all the time. In fact I just got an order today, and getting one tomorrow. I always have them hold at the Fedex because I live out in the country and sometimes its 6:00pm or later. I can pick them up at 10 am. Plus ours is open Sat. mornings and if you tell the shipper there isn't an extra charge if you are picking them up.
And I live up here in Montana where it gets cold. I use to be nervous about ordering online, but not anymore. I have had great luck and most everyone I deal with stands behind their stock.
And I live up here in Montana where it gets cold. I use to be nervous about ordering online, but not anymore. I have had great luck and most everyone I deal with stands behind their stock.