You are not the only one...I have never had so many problems with them as I have now they are ATT...We have called numerous times and complained and all we are told is...we just changed names nothing else...well then tell me how come I cant get service in my own driveway when I could when it was cingular...if I want to use the phone I have to walk around the house until I get all the bars...I'm a nurse and use my cell phone at work all the time waiting on the dr's to call me back after I page them with a problem.... I cant deal it cingluar anymore..