Help!!!!!!!

[fishhunter]

I just got home ane found the ballast burnt out to one of the lights on my biocube!!!!! what should i do!!!!!

 

[nissan577]

maybe contact oceanic

 

[nissan577]

sorry

 

[fishhunter]

Will my 24w 10000k PC be ok for what I have in there now: One green mushroom, 1 small colony of zoos and a clove polyp coral or do i nee the actinics?

 

[rotarymagic]

Originally Posted by fishhunter
http:///forum/post/2811655
Will my 24w 10000k PC be ok for what I have in there now: One green mushroom, 1 small colony of zoos and a clove polyp coral or do i nee the actinics?
that's fine, the opposite might have been bad though.

 

[subielover]

Contact their warranty department. One of mine went out on me and they had one shipped to my door in 3 days. I spoke with Nick, FWIW.

 

[happitylogan]

Oceanic is really awesome about replacing parts as long as you send the bad one in. Or so my lfs told me in their selling points for the biocube( that I purchased that day )

 

[subielover]

I never sent mine in, he never asked for it

 

[fishhunter]

Originally Posted by subielover
http:///forum/post/2811890
I never sent mine in, he never asked for it

Updated!
So I contacted Oceanic Systems right away by email. And with in a week, I had a new ballist! Every thing is running great now, I cant belive the diffrence the actinic lights make! My Zoos are much brighter, and happyer!
I got a bunch more stuff for my tank and will post some pics when I find my cable for my camra!

 

[star27624]

That's really cool that they responded to you so quickly. I have been waiting on a replacement fan from them for almost a month now. I am not real happy with them, but I do love my tank.