Those "crab parts" could just be the result of molting.
However, I've heard plenty about Sally Lightfoots becoming aggressive as they grow bigger.
And if you happen to find a snail's body outside its shell, that's more than likely because a hermit "evicted" it when it needed a new shell. Sadly, this could also be the reason there are "crab parts" lying around. If a more aggressive hermit needed a new shell, it could have killed another hermit and taken over.