dive1
Member
I just e-mailed them again as seen below and waiting on an answer. Just wanted to protect other reefers. This service is very poor.
I have been without this ballast for over two months now and would like an update. I spent good money for this ballast and have not been able to use it. I usually get interest on my money and feel this is real unfair. Please let me know what the status is and when I should expect the replacement. Terry
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Original Message
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From: IceCap Service
To: tbmoore@cableone.net
Sent: Thursday, May 15, 2003 7:52 AM
Subject: Ballast
I sent back a 400watt e-ballast ser # PT 148 for repair on 4/17/03 and have not heard from anyone. I do not even know if you recieved this ballast. Can you please let me know the status. Thank you.
Terry Moore
xxxx Roswell
xxxxxxxx, Ms. 39581
xxx-xxx-xxxx
We received it but due to some problems with the past production model, we do not have any in stock and do not expect any for 6-8 weeks. Any updates give Andy a call at 1-800-742-3227 ext 11 after 3:00 EST.
I have been without this ballast for over two months now and would like an update. I spent good money for this ballast and have not been able to use it. I usually get interest on my money and feel this is real unfair. Please let me know what the status is and when I should expect the replacement. Terry
[hr]
Original Message
[hr]
From: IceCap Service
To: tbmoore@cableone.net
Sent: Thursday, May 15, 2003 7:52 AM
Subject: Ballast
I sent back a 400watt e-ballast ser # PT 148 for repair on 4/17/03 and have not heard from anyone. I do not even know if you recieved this ballast. Can you please let me know the status. Thank you.
Terry Moore
xxxx Roswell
xxxxxxxx, Ms. 39581
xxx-xxx-xxxx
We received it but due to some problems with the past production model, we do not have any in stock and do not expect any for 6-8 weeks. Any updates give Andy a call at 1-800-742-3227 ext 11 after 3:00 EST.
