A
adam57
Guest
I ordered three fish yesterday and was aware of the 25% community promo code for members and there was also a 15% first time users promo going on at that time. I was not able to use those promos at the same time which was understandable but what was extremely surprising and irritating was the fact that I was not allowed to use either of the promo codes along with the $39.99 in store credit that I had from a dead fish that I was ordered prior to this order. I believe that the $39.99 in credit is essentially cash that SWF was holding onto for me and it was owed to me on any order. The fact that I was not allowed and told over the phone that credit could not be used with a promo code was not right. That credit was mine and I was equally entitled to that money and the discount offered at the SAME time. SWF I love your site and you run some great deals but I would love to see this issue attended to buy your staff.