If the media is changed regularly and the water going in isn't just saturated with PO4, it is a good water to use, but many people use RO/DI units instead because it removes far more PO4 than RO and in some areas depending on the PO4 levels in the local water, it's a big difference. If you never had a problem before they may just need to change their membranes, but I would test there water on a regular basis, just to be on the safe side.