Jim: How long have you had this snake? The Ball Python is actually the smallest of what is considered the “giant” snakes. They will go to around 5’ maybe even 6’. My largest snake, and oldest, is 5’ now. So, you can see the need to get a large enclosure for your snake, unless you are going to have him out a lot.
As for housing, I would suggest getting him an enclosure within the enclosure. These snakes live in holes in the ground during the day, and come out to feed at night. They like tight confines so a box that is warm, dark and snug is good, but don’t lock the snake up in the box. It should have a small hole exit where the snake can go in and out. Don’t leave this snake out in the open without some sort of cave area. Without this “cave” to sleep in, the snake will be uncomfortable and stressed. If your snake is around 1’ then try using a shoebox or a small box that you can put together with tape, then cut a hold for it to come in and out.
Do you spend any time handling your snake? This is a debated issue. Some snake-keepers say don’t handle them much, and some say do. I say, what is the point of having a pet if you can’t interact with them. With snakes, making them feel comfortable with you is very important. If your ball recoils from you all the time, then it is because you are a threat to him. You need to gently become this snake’s friend. This could take months. That does not mean that you will be taking him everywhere you go or forcing yourself upon a stressed and recoiling snake. Just gently try to get this snake familiar with you and your handling of him. If he coils into a ball, this is a good time to pick him up and tuck him under your shirt for warmth and bonding with the snake. Once he gets used to your scent he will be less afraid and more willing to interact with you. Do it while he’s young or else he will basically develop into an anti-social snake who is always afraid of you and trying to get away from you. But don’t force the snake to accept you. When he is obviously stressed, that is not the time to try and make friends with you.
The key is to get your snake used to you handling him. But, don’t forget that this guy needs to stay warm so don’t sit out watching TV with him with the AC running full blast, or take him outside when it is cold. Let him crawl on you at will, redirecting him to stay on you as he slithers around you.
How long do you have the heat lamp on, and is there areas of the tank that does not have the heat lamp? Can you get a under-tank gradient heat pad instead? Is the heat on all time?
When you see the snake is beginning the shed cycle, then every single day, make sure that the snake goes into the soaking pan. What are you using? I use a small size kiddy litter pan. As the snake tries to leave the bath, just gently coax him back into the direction of the soak. I think once he gets used to it, you will find that he wants to soak in their during sheds.
Since balls are nocturnal, be sure to change out the water at night, so that he can get a fresh drink and soak. Night time is also a good time to turn off the heat. These animals are from the African Savannas where it is hot in the day and cool in the evening. You want to emulate that temperature cycle.
What are you feeding your snake, and how often? Once the snake eats, you should wait until he realigns his jaw and the prey has been adequately moved into the digestive track, and then move him over to the drinking pan to see if he will sip from the pan. Again, fresh water needed. Don’t put him in the pan, but supply him with the option for a nice fresh bath or drink right after eating.
As for the current piece of leftover shed on the head. Wrap the snake in a nice little ball and secure him in a towel. Let his head pop out from within the towel. Now with a wet was cloth, gently rub water on the area that had the shed. It may not be easy, but he needs to get that shed off. Wrapping him in a towel will make him feel a bit more secure as you work on him.
If you don’t use one now, do start using a magnifying glass to view him. You can also use this for your fish too!
Snakes are great once you get to know them! Feel free to ask if you need more help.