SWF.com order problem...

[kevvypoop313]

I recieved my live sand but not my live rock from SWF.com... where is it? i tried emailing them but they never got back to me...
kevin

 

[bbailey231]

Originally Posted by kevvypoop313
I recieved my live sand but not my live rock from SWF.com... where is it? i tried emailing them but they never got back to me...
kevin
Check your order status and see if it shipped and if there is a tracking number or something. They probably shipped it separately. How long ago did you email them? Sometimes it takes them a day or two to respond. I am sure they are swamped with emails!

 

[flcandy]

May have been out of stock. Check with them you can call as well. But I would guess they didnt ship it as they were out of stock, unless they have it...
Then I dont know but they are good about taking care of their customers.

 

[srfisher17]

Originally Posted by bbailey231
Check your order status and see if it shipped and if there is a tracking number or something. They probably shipped it separately. How long ago did you email them? Sometimes it takes them a day or two to respond. I am sure they are swamped with emails!
Right. If it shows up on shipping notice and there is a tracking number; it would be a problem for Fed-Ex to solve.