Porkypuffer,
I use to run an ugf as most did in the old days. I always had problems with my nitrates. I did switch to reverse flow and that did help somewhat but eventually came to the conclusion that it was the problem. If you are leaving the undergravel plate in, let the substrate fall through and just fill it in. That way you don't have the stagnet water and the poisonous gas buildup. I just pulled mine out. If you currently have ick, I would use Malachite green. It is safe for inverts and lr.