tervman
Member
I originally posted this note the day before Thanksgiving. I'm not certain why my original note was deleted, but this is something that the buying public needs to know, if they intend to purchase fish between now and Christmas.
I do know FedEx's "Corporate Directive" will make me think twice about where I have packages shipped, in the future, if they are to be received during the holidays, and require a signature.
So, here it is again, with my only intention being to alert everyone to this holiday delivery practice from FedEx, so they can amend their delivery location. If this note is deleted a second time, I will not repost it a third time.
"WARNING - FEDEX REFUSES TO LET CUSTOMERS SIGN FOR FISH SHIPMENTS
Wonder if anyone else has run into this over the last few days.
Last Sunday, I placed an order for some clean-up crew inhabitants. The order shipped Monday, and arrived yesterday (Tuesday). I met the FedEx delivery guy at the door, yesterday morning, and took the box from him. I then asked to sign for the shipment, explaining to him that I needed to do so, in order for my guarantee to be in affect. He REFUSED to let me sign for the box.
I called the FedEx 800#, and asked what was going on. I was patched through to the FedEx manager in the Atlanta area, who told me that FedEx has a "Corporate Directive", WITH ITSELF, that, between Thanksgiving and Christmas, no driver is required to get a signature on residential deliveries - they can just leave the box at the house. When I told them the box clearly had a sticker stating that the box was NOT supposed to be left, without first getting an Adult to sign for the it, they said it was a corporate directive, and they could still do it.
When I checked my FedEx order tracking online, it showed that I did not sign for the package, and that a release waiver was on file, EVEN THOUGH I WAS HOME, I HAVE NO RELEASE WAIVER ON FILE, AND PERSONALLY TOOK THE BOX FROM THE FEDEX DRIVER.
I called the FedEx Manager back, and raised a stink. He sent the driver out this morning, so I could sign for the box, as I requested yesterday. Problem is, the FedEx tracking info STILL says that I did not sign yesterday. So...I called him back, and told him that info needed to be removed, so my guarantee would be in effect. He told me there was no way it could be removed...once it went into the system, it was there, mistakes and all. He said if SWF had a problem with it, they could call him. What wonderful quality service!!!!
So, folks....if you order anything between now and Christmas, you better have it held at the FedEx office, or you may find yourself in the same situation that I am in now, and you may find out your guarantee is null and void because Fedex will not take your signature!!!!"
I do know FedEx's "Corporate Directive" will make me think twice about where I have packages shipped, in the future, if they are to be received during the holidays, and require a signature.
So, here it is again, with my only intention being to alert everyone to this holiday delivery practice from FedEx, so they can amend their delivery location. If this note is deleted a second time, I will not repost it a third time.
"WARNING - FEDEX REFUSES TO LET CUSTOMERS SIGN FOR FISH SHIPMENTS
Wonder if anyone else has run into this over the last few days.
Last Sunday, I placed an order for some clean-up crew inhabitants. The order shipped Monday, and arrived yesterday (Tuesday). I met the FedEx delivery guy at the door, yesterday morning, and took the box from him. I then asked to sign for the shipment, explaining to him that I needed to do so, in order for my guarantee to be in affect. He REFUSED to let me sign for the box.
I called the FedEx 800#, and asked what was going on. I was patched through to the FedEx manager in the Atlanta area, who told me that FedEx has a "Corporate Directive", WITH ITSELF, that, between Thanksgiving and Christmas, no driver is required to get a signature on residential deliveries - they can just leave the box at the house. When I told them the box clearly had a sticker stating that the box was NOT supposed to be left, without first getting an Adult to sign for the it, they said it was a corporate directive, and they could still do it.
When I checked my FedEx order tracking online, it showed that I did not sign for the package, and that a release waiver was on file, EVEN THOUGH I WAS HOME, I HAVE NO RELEASE WAIVER ON FILE, AND PERSONALLY TOOK THE BOX FROM THE FEDEX DRIVER.
I called the FedEx Manager back, and raised a stink. He sent the driver out this morning, so I could sign for the box, as I requested yesterday. Problem is, the FedEx tracking info STILL says that I did not sign yesterday. So...I called him back, and told him that info needed to be removed, so my guarantee would be in effect. He told me there was no way it could be removed...once it went into the system, it was there, mistakes and all. He said if SWF had a problem with it, they could call him. What wonderful quality service!!!!
So, folks....if you order anything between now and Christmas, you better have it held at the FedEx office, or you may find yourself in the same situation that I am in now, and you may find out your guarantee is null and void because Fedex will not take your signature!!!!"