gobes
New Member
So I bought a Aqua C Remora protein skimmer last night and when I purchased it I asked the clerk twice if the pump was inside the box. He assured me it was so home I went! After the 30 minute drive I got home and promptly opened the box and no pump was found. So I called back and explained the situation, which the guy answering was very sympathetic to. He told me there was a mix-up and the clerk should have given me the pump separately when I paid. Since they had just closed I went this morning to pick up the missing pump. However they gave me a Maxi-Jet 900 instead of the Maxi-Jet 1200 the manual said came with the skimmer. I tried to explain this to them, but they assured me this was indeed the pump that came with it and only the Remora Pro came with the 1200.
Well I did some research online and nowhere do I see a Remora being sold with a Maxi-Jet 900. Should I take this back and not deal with them again? Or will the 900 suit my needs for my 45G bowfront? They already charged me $190 and I can buy the correct skimmer/pump online for 170. All I saw at their store was the Maxi-Jet 900 with a big empty space next to it. My guess is they were out of the 1200 and decided just to try to pawn the 900 off on me. Is that being too cynical? I wanted to try to support a local business but this will be my third hour round trip dealing with this one skimmer. Oh and the icing on the cake is the pump is clearly a used return. If I can get it right the first time online then I don't know why I'm wasting all this extra time/gas money with a shady business.
Thanks and sorry for the ramble!!!
Well I did some research online and nowhere do I see a Remora being sold with a Maxi-Jet 900. Should I take this back and not deal with them again? Or will the 900 suit my needs for my 45G bowfront? They already charged me $190 and I can buy the correct skimmer/pump online for 170. All I saw at their store was the Maxi-Jet 900 with a big empty space next to it. My guess is they were out of the 1200 and decided just to try to pawn the 900 off on me. Is that being too cynical? I wanted to try to support a local business but this will be my third hour round trip dealing with this one skimmer. Oh and the icing on the cake is the pump is clearly a used return. If I can get it right the first time online then I don't know why I'm wasting all this extra time/gas money with a shady business.
Thanks and sorry for the ramble!!!