I bought two RODI units from that auction website. Both are good units however I have had problems with the autoshut off valve quitting on the one unit. After numerous calls and emails I have still yet to receive any rely as to what can be done to rectify the broken valve......The sellers name or the name of the RODI units is Aquasafe..........So he is wiling to take your money, but refuses to help with a problem, and his answering machine states simply he only corresponds e commerce /sales/service.....which he has clearly demonstrated that he does not by not returning any calls or emails.
The other unit I bought also came from that auction site, but its a filtersdirect model.......5 stage well made and in all reality identical to the other unit I previously bought. Looking at the two of them side by side the valves appear to be identical, so I called Filtersdirect place up and talked to them, and told them of my problem.........and believe it or not, they sent me a replacement valve free of charge for a competitors rodi unit......All the fellow there said was just to remember who gives service after a sale or who will help when help is needed........so needless to say Filtersdirect is topnotch in my book.........I have a 100 gpd unit, 5 stage........and it works equally as well as the other one does since I have it fixed. I had both units in operation for about 2 months and the aquasafe broke about 1 1/2 months later......The filtersdirect is cheaper to buy as well as ship and it also has clear filter housiings as well which is a plus. ...not counting they will do what it takes if yu have a problem.......