i agree with anthem, nothing i purchase , i expect anyone to replace after that period of time, it is unreasonable on our part, like he said, chances are it either will be repaired, adn can't be resold, or they will find it was a problwem on our end, like a power suge, clogging, teh impeller or anything, a manufactureers warranty is a manufacturers warranty, not the dealerships, and customer satisfaction has nothing ot do wiht it, if it were a week or something, then it is an act of courtesy, but 3 months, if they did anything, even offering ot help with the processing, is more than they have to do by law, and should still be looked at as an act of courtesy, and chnces are that they have had ot deal wiht htis before, and know the manufacturer is gonna do something like replace parts, then the lfs is out alot of money, just b/c we want to be self centerd does not make them wrong, we have to be responsible and look at this fromt their point(not jsut our own desires), business is business and if they do this for you, it may be not so good for their business,
i have worked in customer service quite some time and know that too many people expect this from the retailers, and it is NOT their responsibility, and any effort they make, even giving you a phone number is more than is neccessary, i don't care if you spend 10's of thousands of dollars, it is not good business to throw out money, whihc is what they would do, if they gave you a new one, but maybe, like mentioned if they had a used one, they may let you borrow that, i myself would expect no more
like anthem said, look at cars, look at appliances, look at any industry, they almost never give out new as a retaler, but used loaners if they have them, never new replacements, in order for them to do this, then most would have to overcharge to start with, just to be able to cover their losses in cases like this, which would you prefer, the extra price or the ahssle of calling the manufacterer and them shipping yu the part??9i have beeen successful in getting over nited parts in some cases to cover warranty issues, i do know that this is an instance where overnite is not good enough, if you do not have a contingency, but this is why we need contingencies
so NO i would not personally replace it, not unless you were overpaying to start with, just to cover my losses, and most of us here know my felings on lfs's, but i have to side with them here, sorry
