Anyone have Oceanic troubles?
- Thread starter finn-a-gin
- Start date
mike h.
Member
Originally Posted by ophiura
I used to sell lots of Oceanics and don't recall a return rate anything like that, nor did they come in broken. But that was a few years back before the real flashy designs. The quality difference was clear between Oceanic and All Glass. So damage may have been in shipping (I am closer to their manufacturing plant in Texas, versus All Glass in Wisconsin). And they would have been returned to the supplier immediately. So might not be bad to look for something more local, or acrylic.
But Oceanic and All Glass are closely related
Such is the way business goes these days...mass acquisition one step at a time - lots of innovations, but, IMO, quality suffers when there are steep increases in production.
All Glass Is rated #1 across the nation....Suggested bt every retailer!
I used to sell lots of Oceanics and don't recall a return rate anything like that, nor did they come in broken. But that was a few years back before the real flashy designs. The quality difference was clear between Oceanic and All Glass. So damage may have been in shipping (I am closer to their manufacturing plant in Texas, versus All Glass in Wisconsin). And they would have been returned to the supplier immediately. So might not be bad to look for something more local, or acrylic.
But Oceanic and All Glass are closely related
Such is the way business goes these days...mass acquisition one step at a time - lots of innovations, but, IMO, quality suffers when there are steep increases in production.All Glass Is rated #1 across the nation....Suggested bt every retailer!
ophiura
Active Member
All Glass Is rated #1 across the nation....Suggested bt every retailer!
To clarify - I wasn't implying otherwise. I've sold many All Glass tanks and have one, along with some local made tank. Its not a bad tank at all. All Glass is Oceanic's parent company. Same company. In fact, the All Glass site directs people looking for a custom aquarium to the Oceanic site.
But any tank might leak.
To clarify - I wasn't implying otherwise. I've sold many All Glass tanks and have one, along with some local made tank. Its not a bad tank at all. All Glass is Oceanic's parent company. Same company. In fact, the All Glass site directs people looking for a custom aquarium to the Oceanic site.
But any tank might leak.
ophiura
Active Member
Originally Posted by feixjai
i would just find a sturdy table that can hold the weigh of the tank.
This may very well void any warranty at all. Most manufacturers have some specifications on the type of stand used. At the very least, many say it must be designed for aquarium use.
i would just find a sturdy table that can hold the weigh of the tank.
This may very well void any warranty at all. Most manufacturers have some specifications on the type of stand used. At the very least, many say it must be designed for aquarium use.
tony detroit
Active Member
214-320-6050 Customer Service - Oceanic
Ask for Ayinde or Danny.
They sent me a new tank, stand, and payed for carpet expenses. I had tubs running on my floor for 5 weeks though. Do a search on my name and you'll find it.
Make sure you hint around that you frequent many aquarist message boards and you are active in a local reef club. They'll take care of you.
Ask for Ayinde or Danny.
They sent me a new tank, stand, and payed for carpet expenses. I had tubs running on my floor for 5 weeks though. Do a search on my name and you'll find it.
Make sure you hint around that you frequent many aquarist message boards and you are active in a local reef club. They'll take care of you.
vanos
Member
Sorry to hear about your situation. Was your tank completely level due to you building your own stand? I have a 55G all glass with an aquarium stand. It's not 100% level and leans a hair to the right but no problems so far. I would hate to break a seam and have it leak because I live in a condo building. Maybe go acrylic then you won't have to worry about leaks or breaking seams but they cost so much more. Good luck.
offshore80
Member
My first 175 leaked after 8 months. They replaced it. Nows this one has been up about 16 months.
I love the BF and just have my fingers crossed at this point.
Go for it.
I love the BF and just have my fingers crossed at this point.
Go for it.
finn-a-gin
Member
It is now well into July, still no tank. The store where this was purchased only orders twice a year( they only told me this two weeks ago).
So.. hundreds( several) of dollars spent on this situation, including the eventual loss of 98% of my inverts, and still no tank.
The stand, which is an Oceanic oak stand, looks horrible now with the saltwater that i couldn't get out of the joints.
As suggested by Tony Detroit, i talked to Ayinde and he told me that they won't compensate me for nothing but the tank. I sent pics of the stand and there decision was that it is still structurally sound and caulking should fix the swelling.
I am going the route of a custom tank and truely regret buying from these clowns.Maybe it is because i am from Canada, i don't know, but it was a real bad experience and stayed positive enough to stay in the hobby.
I hope that you all have better luck with yours.
Finns
So.. hundreds( several) of dollars spent on this situation, including the eventual loss of 98% of my inverts, and still no tank.
The stand, which is an Oceanic oak stand, looks horrible now with the saltwater that i couldn't get out of the joints.
As suggested by Tony Detroit, i talked to Ayinde and he told me that they won't compensate me for nothing but the tank. I sent pics of the stand and there decision was that it is still structurally sound and caulking should fix the swelling.
I am going the route of a custom tank and truely regret buying from these clowns.Maybe it is because i am from Canada, i don't know, but it was a real bad experience and stayed positive enough to stay in the hobby.
I hope that you all have better luck with yours.
Finns
tony detroit
Active Member
Oceanic is a bunch of clowns.
I'll never recomend their products again, even after my experience.
You really can't appreciate how crappy a tank blowing is until it happens to you.
Their salt sucks too.
I'll never recomend their products again, even after my experience.
You really can't appreciate how crappy a tank blowing is until it happens to you.
Their salt sucks too.
briant0625
Member
Good god I just bought a 110 gallon oceanaic tank and now I am scared out of my mind that this is going to happen to me!!!! god I hope not
