Aquarium maintenance business.

coral keeper

Active Member
I have a friend who knows a few doctors who have a saltwater aquarium in their office and one doctor has a 75 gallon and the other doctor has a 55 gallon. I've never maintained a aquarium for someone els. My questions are: how much should I charge? What kind of equipment will I need? Just tell me overall everything I will need and what I'll need to do.
-Thanks in advance!!
 

bionicarm

Active Member
Originally Posted by Coral Keeper
http:///forum/post/3037443
I have a friend who knows a few doctors who have a saltwater aquariums in their office and once doctor has a 75 gallon and the other one has a 55 gallon. I've never maintained a aquarium for someone els. My questions are: how much should I charge? What kind of equipment will I need? Just tell me overall everything I will need and what I'll need to do.
-Thanks in advance!!
You setting up continual service or a one-time cleaning? How often do you plan on going over there - every other week, once a month? Will you provide the RO/DI water for the water changes? What about the costs for all the water test equipment (you know how expensive those get). Will you make any guarantees about water quality and chemical balance (No Trates, Trites, low Phosphates, etc.)? Will you provide any chemicals required to keep the water balanced, or supplements for corals? Will you need insurance or some legal agreement that states you are not responsible for the death of any livestock due to your maintenace plan?
As far as cost, as stated above, it'll depend on what materials you will provide. If they provide the water, test kits, and any required chemicals, I'd say $25 per visit? If you use your stuff, just add that to the cost plus 5% for your time and trouble to get the required equipment and keeping it in stock. You could always call around your area to companies that do this and see what they charge.
 

stdreb27

Active Member
There are tons of things to consider. What you need to do is find out if this is a mowing a neighbor's lawn type of situation, or an actual professional business.
 

meowzer

Moderator
I think you would have to do this as an unprofessional type of thing..I know a guy who does this, but he does it by contract, and charges a monthly fee. You can't do that because of the age issue...
Bionic listed a lot of factors though that you need to address.
 

spanko

Active Member
CK there has to be a ton of those kind of service companies out there on the left coast, no?
 

dragonzim

Active Member
Originally Posted by shogun323
http:///forum/post/3037559
You'd better have a bullet proof SLA and nice General Liability policy.

Originally Posted by meowzer
http:///forum/post/3037570
He's 14....

Originally Posted by Coral Keeper

http:///forum/post/3037576
15 actually, going to be 16 this month.

Originally Posted by meowzer

http:///forum/post/3037579
OH...sorry I knew that too

LOL...Guess I just had a typo

Doesnt change the fact that he is looking to deal with Doctor's offices, with loads of very expensive equipment in them. He should definitely have some type of insurance policy, most likely in his parents name, in order to protect his parents financial liability in case something goes wrong and an office gets flooded or worse.
 

al mc

Active Member
Originally Posted by DragonZim
http:///forum/post/3037650
Doesnt change the fact that he is looking to deal with Doctor's offices, with loads of very expensive equipment in them. He should definitely have some type of insurance policy, most likely in his parents name, in order to protect his parents financial liability in case something goes wrong and an office gets flooded or worse.
I agree...and I would not touch that situation with the proverbial 'ten foot pole'.
 

uneverno

Active Member
I used to do that for a living. I don't know how it would translate into today's dollars, as this was back in the early 80's, but we used to charge $1 per gallon of tank size, per month. That included water changes, glass and gravel cleaning, and basically nothing else. Saltwater was 1.50/per gal.
That was for 1 visit per month. Additional visits were extra, and charged according to the urgency of the situation. You don't want someone calling you at 7pm on a Friday night unless you can make it worth your while, for example.
Critters were extra as well, but we discounted them substantially to customers w/ maintenance contracts. If you don't have your own shop, however, that's a difficult proposition as the mark-up on livestock is typically quite high. We did not provide any additional guarantees of livestock beyond what, say, SWF does.
As has been stated, you should also check into some sort of what's called "Errors and Omissions" insurance. On the level of business you're proposing, it shouldn't be horribly expensive, however. The likelyhood of ruining some expensive medical equipment is slim as the aquarium is more likely to be located in the waiting room than next to the MRI machine, but check w/ your insurance agent nonetheless.
I would avoid putting the policy in your parents' name if at all possible. You don't want their house on the line if it comes to that.
I'd also have a generic contract drawn up which indemnifies you in the case of some freak occurence, e.g. say the tank cracks or crashes under your watch - who's responsible? The legal language ought not to change from situation to situation, so it shouldn't be expensive to draw it up, but a definite consideration.
Equipment required would be what you probably already have, except you'll prolly need more buckets for replacement water, and something along the lines of a "Python" with a 50' or better hose. You'd have to factor the cost of water tests, if you intend to provide them as part of the service, into your cost of doing business. Don't forget to mark it up. Your time and expertise are worth money.
HTH.
 

dragonzim

Active Member
Originally Posted by uneverno
http:///forum/post/3038087
As has been stated, you should also check into some sort of what's called "Errors and Omissions" insurance. On the level of business you're proposing, it shouldn't be horribly expensive, however. The likelyhood of ruining some expensive medical equipment is slim as the aquarium is more likely to be located in the waiting room than next to the MRI machine, but check w/ your insurance agent nonetheless.
Not sure that E&O Insurance would be the proper type. More likely a General Liability Insurance would be the proper one. E&O is more for if you leave something out on a job that you are contracted to do and that omission causes some type of financial liability. For example, I am a licensed Home Inspector. I am required to carry liability insurance in case I break something or hurt myself in someone's home. E&O insurance comes into play if I want to protect myself from being sued if I leave something out of my report, such as forgetting to report on or not noticing a faulty boiler which results in a fire or other damage to the home.
 

uneverno

Active Member
Good point.
I had E&O as a travel agent to cover myself if I forgot something.
May or may not come into play with tank maintenance.
Who knows these days? When I was doing tank maintenance E&O didn't even exist, per se.
 

nina&noah

Member
I don't know, maybe I'm wrong, but I think everyone is over complicating this for you.
I have someone who comes to do monthly water changes for my tank. He charges me $75 to clean my 90 gallon tank. Now my tank is a PITA to clean, which is why I don't do it. The charge includes the water change and scraping any algae off the glass (usually the bottom and corners where the float can't reach). It takes him about 45 minutes to do it. He is also the person I call in case of emergency. He does a very good job, my tank is sparkling when he is done. In the beginning he would test my water, but now I do it unless I am having a problem.
I didn't sign any agreement. This guy is a pro, he has been doing this for over 15 years. He cleans tanks for some pretty big names here in Miami. I would think if someone like that isn't worried about being sued, you probably shouldn't either. I think it is a good way for you to make some extra money.
Don't let paranoid people scare you.
Just my 2 cents!
 

dragonzim

Active Member
Originally Posted by nina&noah
http:///forum/post/3039235
I didn't sign any agreement. This guy is a pro, he has been doing this for over 15 years. He cleans tanks for some pretty big names here in Miami. I would think if someone like that isn't worried about being sued, you probably shouldn't either. I think it is a good way for you to make some extra money.
Don't let paranoid people scare you.
Just my 2 cents!
If he really isnt worried about being sued, he's an idiot. He may do a fantastic job in cleaning and maintaining your tank and the tanks of his other customers but I'd be willing to bet he doesnt have any commercial clients, or if he does, he makes them sign a contract or a release stating that in case of a flood or tank breakage that he is not responsible for any damages.
At the very least he should be carrying liability insurance to protect himself. What if he trips while in your house and knocks your tank over? Without some type of written agreement between you and him and without him carrying liability insurance you have no legal standing to get him to cover your costs.
 

stdreb27

Active Member
Originally Posted by DragonZim
http:///forum/post/3039251
If he really isnt worried about being sued, he's an idiot. He may do a fantastic job in cleaning and maintaining your tank and the tanks of his other customers but I'd be willing to bet he doesnt have any commercial clients, or if he does, he makes them sign a contract or a release stating that in case of a flood or tank breakage that he is not responsible for any damages.
At the very least he should be carrying liability insurance to protect himself. What if he trips while in your house and knocks your tank over? Without some type of written agreement between you and him and without him carrying liability insurance you have no legal standing to get him to cover your costs.
I agree, idiot may be to strong of a word. But in today's world, ESPECIALLY running a business. You are a target. CYA is absolutely VITAL if you want to run a business. If not you're exposing yourself to huge amounts of risk by not insuring yourself. But it isn't just that accidents happen.
For instance, I had a friend who ran a landscaping business. They were moving a 200 pound log. And it dropped and severed my brother's finger. My brother was in college and completely uninsured. If this guy hadn't had any insurance he would have been screwed by medical bills. You can dig yourself a huge hole financially by not covering your bases.
Don't take this the wrong way. But you're still a kid. You are an exceptional kid. But that doesn't mean you're perfect. And the lack of life experience makes you a higher risk of messing up. After all you're still learning.
Plus people are unethical. If they can pull something they will. ESPECIALLY people you wouldn't think would do such things.
 
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