Brittlestars (and serpentstars) are extremely sensitive to salinity changes, and must be acclimated for many hours when introduced to a tank (or moving to another tank). Otherwise, they will start dropping their arms. This can also happen with fluctuations in ammonia, pH, etc. It is a stress response. The only think that can be done is to stabilize the tank into the ideal range of water parameters (inlcuding specific grav around 1.025-1.026).
Sudden arm drops (of multiple arms) are not typically correlated with predatory attacks. Starvation is another potential reason for this. These guys should not be left to scavenge for food.