That I can understand... but I would think if someone is ordering algae off a website and owns a sea horse tank that the know a thing or two about SW tanks. Why would they add this directly to their tank after shipment? Especially if they were concerned about the quality. I just don't get that.
I'm wondering if the person plans on making this an even bigger issue. So far they want me to send more, saying I didn't send enough in the first place... then the next email was that his whole tank crashed because of my caulerpa (saying that the breakdown of the fern caused his water to be toxic) next I'm scared it will be money back... then negative feedback.. blah blah.
I mean seriously, if you thought the quality was so bad why would you ask someone to send you even more?