Originally Posted by SweetFish
Did you have to pay for the shipping on your return? Also, did they require you to salt and freeze them? Not sure, but I thought with all the positive responses on O/L ordering I may try it, but if I need to return something I was just curious about how much a hassle it is. Thanks.
Go into the 6 day guarantee thing here on the left and read up on it, it will tell you the procedure to do so. I bought a Naso Tang and 3 Heniochus Butterfly, all arrived live and healthy. I'm very pleased with this site and will order again. Sometimes it just happens that they don't survive through the shipping. My LFS however has a LARGE selection on both fresh and saltwater fish. But the prices here beats theirs big time on some stuff, but my LFS beats the prices here on some, vise versa. I have saved around $60 all together to buy it here then my LFS. :happyfish