free shipping help!

[coralman05]

it doesnt say I have free shipping even though in my cart i have 102.00 worth of goodies with a 50.00 reef package.. I want to order soon! someone please helpp

 

[meowzer]

It will probably take it off when you place the order

 

[gemmy]

Did you put the code in for free shipping??

 

[meowzer]

Quote:
Originally Posted by Gemmy http:///t/388073/free-shipping-help#post_3419867
Did you put the code in for free shipping??
Krista...is there a code for the reef packs? I looked and did not see one. I know there is one for the free shipping store though

 

[coralman05]

I put the code in and it says Invalid Coupon/Credit Use i used freeship as the code and i made sure I have all items from the free shopping thing.. still no luck

 

[meowzer]

SO...you have a $50 reef pack....and $52 worth of stuff from the free ship store?????

 

[gemmy]

Yup, I tried and I got the same issue. You can email customer service and they will get back to you Monday morning.

 

[meowzer]

Quote:
Originally Posted by Gemmy http:///t/388073/free-shipping-help#post_3419918
Yup, I tried and I got the same issue. You can email customer service and they will get back to you Monday morning.
what did you try?

 

[gemmy]

I tried everything and almost placed an order.

 

[gemmy]

Now, if you order the 89.99 reef package and put the code freeship, the shipping charge comes off.

 

[meowzer]

Quote:
Originally Posted by Gemmy http:///t/388073/free-shipping-help#post_3419922
I tried everything and almost placed an order.
I'm just wondering if it comes off when you actually place the order....

 

[gemmy]

I was at the confirm order screen. One more click and I would have ordered me a reef package.

 

[meowzer]

Quote:
Originally Posted by Gemmy http:///t/388073/free-shipping-help#post_3419930
I was at the confirm order screen. One more click and I would have ordered me a reef package.
HAHA.....should have ordered it...then we would know

 

[coralman05]

Ok thanks! i will get on that!

 

[coralman05]

good job SW! got the problem fixed and i'm ready to ship

 

[meowzer]

Quote:
Originally Posted by coralman05 http:///t/388073/free-shipping-help#post_3420347
good job SW! got the problem fixed and i'm ready to ship

Was it a glitch, or did you have to do something different?

 

[coralman05]

It was a glitch

 

[coralman05]

and i got 5 free snails for it

 

[ladyreefseeker]

Hi guys! There was an error over the weekend regarding the free shipping reef packages which always get free shipping without a code. The offer had exceeded the number of uses and wasn't allowing any more to go through. It has since been changed/fixed.

Stuff from the free ship store does require the coupon code "freeship"
Let me know if anyone has any questions. Thanks, Mary