HELP!!!! fluval fx5 wont turn on!!!

[stephenthefish]

i just got a brand new fluval fx5 and it will not turn on when i plug it in!!! nothing not one sound or anything! anyone have this same problem?

 

[stephenthefish]

followe the dvd and everything still wont turn on!

 

[ilovemytank]

check the plug you are putiing it into.,

 

[stephenthefish]

yea what about it? tried multiple plugs

 

[stephenthefish]

update. i took the pump apart and now its cranking! wooo =]