How DO I get my return Fish with the 15 day

[the flamme]

Hello, I just ordered around Nov 11 and return a fish that died within the 15 days..So, I just reordered and they didn't send me my return fish. They emailed me today and said that I needed a recode #. What is this and where do I get it from . Thanks

 

[birdy]

you need to email swf and talk to them about it, the board has nothing to do with the store.

 

[beth]

Hello, we can't help you here in the forum. Please keep in contact with the store via email. I'm sure they are looking for an order # which must have come in the invoice you recieved when you ordered, or received the shipment.