I wrote them a letter:
Hi,
I have been a regular Wal-Mart customer for some time now and love your store and the low prices often help me living on the budget of a college student. However, since I have began getting supplies in the fish section, I have noticed some horrible things going on there. As an owner of 4 different fish tanks, and having been in the hobby since I was 7, I know quite a bit about fish,a nd was horrified to see the way the live fish sold in your stores were treated. When looking at the holding tanks, I saw well over 30 dead fish all together, all just floating or laying on the bottom, with noone giving any thought to them. In the 10 gallon holding the Oscars, these large fish were packed in almost too tightly to move. 2 of them were laying on the bottom dying slowly. Having owned my own fish tanks and working in a fish store, I know how long it takes algae to build up on tanks, and the amount of algae appeared as though the tanks had not been cleaned in at least 2 weeks. Furthermore, every time I go there and make pity buys, hoping to help the fish and uncrowd the tanks a little, it always takes at least 15 minutes to find someone who can help us, and there does not seem to be a single person there who knows anything about the fish they are selling. Once, I even had to catch my own fish because the employee couldn't and she just walked off and left me there, returning almost 30 minutes later. Where she went I don't know. While I love your stores, and will continue to shop there, I will not be buying any more pet products of any type because of the heinous treatment of the fish. Please add an employee who knows what they're doing for the fish department, or just stop selling fish in general. Until I see an improvement in this store, I will continue to not buy my pet products. Thank you for your time and hopefully things will improve for the sake of these animals.
Sincerely,
Jillian Ayers