flinka
Member
I e-mailed Hydor Wednesday morning, 12/12 asking them to send me some replacement/spare parts for my three (3) Koralia powerheads:
1) stainless steel impeller shafts to replace the plastic OEM impeller shafts
2) replacement spacers for underneath the impelller
3) flow shrouds/casings that are now standard on the Koralias
Received a response e-mail within a few hours that day and the parts arrived for all three powerheads today - NO CHARGE.
Excellent customer service and excellent Koralia powerheads as well.
1) stainless steel impeller shafts to replace the plastic OEM impeller shafts
2) replacement spacers for underneath the impelller
3) flow shrouds/casings that are now standard on the Koralias
Received a response e-mail within a few hours that day and the parts arrived for all three powerheads today - NO CHARGE.
Excellent customer service and excellent Koralia powerheads as well.