I have never ever purchased live anything online until MOnday of this week. After numerous butt kissing at the local saltwater shop to get me a couple of more sexy shrimp, and some clown gobys, and bumble bee snails etc, and never getting them, I placed an order for some online... I was a bit paranoid, with shipping etc, but I set down and figured it out that if I order sufficiienit critters, the price of the shipping will be less than what I would have to pay here in this area on sales tax, gas to go to town and back, and the hassles of traffic, wear and tear on vehicle, my time etc, so I ordered some critters. Critters like snails, fish, crabs etc are all species dientified, and arenot gonna change or be left to someones concept of what it looks like or condition its in. It is either a X or nont an X, plain and simple......Corals on the other hand can be described very different in regards to colors, polyp sizes etc etc.....My shipment arrived within 12 hours of it being released to Fedex, and all arrived perfectly fine and looking great. Every speices of fish, crab and snail was what I ordered..I saved money overall, even though I spent more as I bought more, I still came out ahead of buying local with what I did buy. I still however prefer to make any coral purchase inperson so I can visually see what that coral looks like in the tank.
Since this was my first ever livestock shipment, when I got my package, I inserted a long metal probed thermometer into the package before opening it up. I was amazed to find it had a internal temp of 77 1/2 degreees......The package was well packaged in cardboard box, styrofoam inner container, heat packs, and damp newspapers, triple bagged critters, clearly labeled with quanity and species. Would I place another order, yep, without any reservations as to integrity of company, and their promise to warranty for the time frame, which is somehting none of the local shops will do as they do not warrant any fish they sell nor corals, so that is yet another bonus.