Love fish? Love Customer Service? Work with us at Saltwaterfish.com!!!

ladyreefseeker

Administrator
Staff member
MUST BE A FLORIDA OR NORTH CAROLINA RESIDENT TO APPLY!!!


Hi!

We are looking for an energetic, friendly, flexible, customer service agent with knowledge of fish keeping, to join our team. We sell live fish, coral, and inverts, live rock, and supplies to aquarists for home delivery.

Please take a look at our website and consider whether you think you would be an asset to our business and customer service team.

Tasks for this position would include:

Helping customers navigate the website features, setting up their accounts, placing orders.
Walking customers thorough the guarantee process when necessary.
Answering general and advanced aquarium questions, such as compatibility and chemistry.
Processing guarantee claims, resolving order issues and editing customer order errors.
Communicating with the other customer service agents to streamline each days events via email and phone.

Feel free to review the "FAQ" area of our website to get an example of the most common questions and answers.

This is a "work from home" position and requires high speed internet and use of a headset as well as a quiet work area and the ability to focus, keep yourself on task, and complete all duties as requested.

If you have any questions please email me or give me a call. If it sounds like something you are truly interested in, please send a copy of your resume to mreed@saltwaterfish.com

AGAIN PLEASE NOTE! WE CANNOT HIRE OUTSIDE OF FL. OR NC.

Mary Reed -Customer Service Manager
mreed@saltwaterfish.com
772-462-0203
 
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