Nano Fission Protien Skimmer

Hey I just wanted to warn people who have or plan on getting a nano fission protien skimmer. I got home today and it was making a horrible noise. I look in the tank and everything is dead. All my fish, all my snails nothing my shrimp everything. I opened the tank and smelt what appeared to be burning rubber. I emptied almost all of the water and refilled it but it still smells. I hooked up another protien skimmer in hopes of pulling out any particle left in the water. Any suggestions on what to do? I lost over $300 in livestock. Has anyone delt with Current-usa customer service?
 

jeepman3sk

Member
give them a call. I dont like ther skimmer either but mine didnt kill my tank. That is their fault. They should be responsible for the problem. Call them and see what they will do. There are always the words like im going to sue you...hehe companies hate those words also talk to a manager not one of the low bottom feeding phone people. Mine doesnt skim. Im sure they will work something out with you. Take pictures LOTS of PICTURES
 

chipmaker

Active Member
I seriously doubt yu can hold the manufacturer responsible for the live stock loss, when a lot of folks tried to hold JBJ and their cracking NANO cubes responsible for a lot more than $300 in dead critters......all failed to get a dime out of JBJ except for a replacement tank.
Sounds like I am the only lucky one on this forum as I have yet to have a problem with my two fissions...
I would check out the nano-cube forums over reef centrals forum as NANO's and PICO and small stuff is alal that is convered in Nano-cube forums, and there is a heap of info on the various problem, good stuff, and fixes etc for just a bout anything that ever gets used inthe smaller tanks.
 

thehat

Member
I have one in the mail and now I don't want to use it. Crap. What to do. My fish store says i don't really need it if I an doing good water cahnges regularly but I still thought it wouldn't hurt.
more dilemas
 

pclown

Member
Most people dont use the skimmer with nanos. You do weekly water changes and I also use Purigen in one of the chambers and I love it.
 
First thing I need to say is that Current USA customer support sucks. I got a immediate call on Monday and of course they at Current USA have bankers hours and are almost impossibe to reach if you are a working individual. I had to wait until today to reach them. I told them what at happened and they were quick to say it's not anything that the powerhead could have done. I beg to differ. The noise and smell was coming out of the powerhead and they said it's impossible that it could have killed everything in your tank. I immedietly did a test on the water and all readings were normal. They really had no response. They said well the smell of rubber could have come from your aqua pod. It is made in china and has a new plastic smell. In the end they said I assume you have a live fish store around, take your pump and have them troubleshoot it. They are a completely usless customer support team. Just on a side note when I removed all the dead fish they were as hard as rocks. Typically you don't see anything like this in dead fish. I lost 2 clowns, a goby, 2 cleaner shrimp, and 16 scarlet hermits. I am supprised though that my snails appeared to be dead, but I left them in because I didn't want to remove all my rock work to get to them. I picked the turbos and astrea snails up and they were far inside their shells and thought to be dead. After hooking up a seacone protien skimmer for 2-3 days they all of a sudden came back to life and started to move it was really bizarre. All my Nassarius Snail's seemed to have survived. Be cautious when using this skimmer, it doesn't seem to work that well and then end result cost me a lot more than the little 29.99 skimmer. I think I will leave the seaclone in operation and switch to metal halide lighting. Any one have any additional questions can contact me here. If anyone needs Current USA's telephone number I can post it too. It was hard to come by.
 
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