Nassarius snails don't eat algae, so it doesn't matter if there is little or none to be had. If your tank is pretty clean (no leftover food or detritus), I suspect the snails may be starving. Our fish are all target fed, and as such, the Nassarius rarely get any food. To that end, I actually hand feed them every so often...they'll simply engulf whatever I offer them. The same goes for the hermits...I target feed them every so often as well.
Altho "Nassies" aren't predatory by nature, if they're starving, they may go predatory to survive. The only trouble is sometimes when critters do this, they develop a "taste" for something and may become repeat offenders.
JM .02/JME