I've e-mailed them and never have got an answer, the other site, that I can't mention..Dr...... ....., will e-mail me back within minutes most of the time, the longest it has ever taken has been 45 minutes. I would order more from here because I like their shipping rates better, and quality is good, but I don't like their customer service very well. So I am willing to pay $40 in shipping for having a better relationship. Just my 2 cents, or is it 3 now with inflation?
I am however thankful they host this site.