jaysreef
New Member
I wanted to get everyone’s opinion on the quality of livestock that I received from saltwaterfish.com. I am really disappointed with the Picasso’s that I received and am just as disappointed in the less than stellar customer service that I received. I emailed the company prior to ordering and was told that they only carry Class “A” Picassos.
The bottom clown is fair as the middle stripe almost connects to the 3rd stripe. The top clown is very disappointing. The middle band is slightly wider, but nothing special. I sent picks to customer service and they said the pic was forwarded to ORA for them to review. I was told that ORA responded saying that both clowns appear to be Class “A” specimens. I have seen better markings on Class’B” Picasso’s locally and could have purchased them much cheaper in price.
I have seen many pics from members that received Picasso’s with outstanding markings that were purchased at SWF. All I was asking for was that the company replace the fish in the top pick. I got denied as they said I received what I ordered. I guess I learned my lesson about buying fish without seeing them first. I have placed quite a few orders over the years and have organized group orders in my local forum. I may not order again due to the poor service I received this time around.
Did I have my expectations set too high?
The bottom clown is fair as the middle stripe almost connects to the 3rd stripe. The top clown is very disappointing. The middle band is slightly wider, but nothing special. I sent picks to customer service and they said the pic was forwarded to ORA for them to review. I was told that ORA responded saying that both clowns appear to be Class “A” specimens. I have seen better markings on Class’B” Picasso’s locally and could have purchased them much cheaper in price.
I have seen many pics from members that received Picasso’s with outstanding markings that were purchased at SWF. All I was asking for was that the company replace the fish in the top pick. I got denied as they said I received what I ordered. I guess I learned my lesson about buying fish without seeing them first. I have placed quite a few orders over the years and have organized group orders in my local forum. I may not order again due to the poor service I received this time around.
Did I have my expectations set too high?
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