Well, I was able take it apart and clean the Impeller, and put it back together. It still would not start. I tried jump starting it by giving the Impeller a push (not with my finger) and it would go, but only for about 5 second, then it would stop again. I would try it again and after a few pumps it would start, but again, only for about 5 seconds. This is so frustrating, because I don't know if I can find the receipt to send it back.
If that is not bad enough, I also tried cleaning out the #2 ph (my back-up, which if you remember is not working either) and while taking it apart I snapped the Impeller holder in two (the small plastic rod).
With having issues for the past two months with my calcium/Mag and Alk and now this..........I'm about ready to just sell my entire set up and be done with it.
Maybe I can ask the family for a Tunze ph for Mother's Day, and forget about my Dooney and Bourke hand bag.