Originally Posted by
zman1
That's fine. Warranty on Euro-Reef, where did you get this information? Their (euro-reef) web site doesn't say any of this, only --- If you need a copy of the warranty registration form, click HERE for a PDF version. Simply fill it out and fax along with a copy of the original sales receipt. I did call their Warranty help line and got voice mail.
Why I ask is because this is on their WEB site --- Lifetime doesn't cost $55
"Replacemnt Parts For Pumps
SP2 Complete Impeller Assembly (Sedra KSP3500 & Dolphin DP560/650)
Item #40602
Click the product link above to review product details.
Your Price: 55.00"
"For Euro-Reef SP2 Pumps (Modified Sedra KSP3500 & Dolphin DP560/650 ): This Complete Impeller Assembly consists of one (1) needle wheel, two (2) bushings, one (1) spacer, one (1) ceramic shaft and one (1) magnet. This is pre-assembled."
Note: I didn't misspell REPLACEMENT. This is a copy paste from their website.
I dont get it, just because they will sell you an impeller assembly means its not under warranty? Perhaps you have a sedra pump and would like to bring it to euroreef specs. perhaps you bought one used. perhaps you are using it commercially. perhaps you bought it unauthorized. perhaps you didn't register like your suppose to. anyhow I got the warranty info off of M.D. authorized dealer who list the warranty for all the products they sell. the page also says go thru your authorized dealer first and if they cant assist then call and they will get back to you within 24-48hrs.
cut and paste straight off the site:
"If you have questions about our products, we encourage you to contact you local Authorized Euro-Reef Dealer.
If you have questions that you are unable to have answered by one of our dealers, you can e-mail us at:
er.tech@euro-reef.com or you can call us at 949-215-0849 M-F 9 a.m. to 5 p.m. PST
We will do our best to reply within 24-48 hrs, but sometimes we're just so busy making your skimmers, it may take a little longer than usual. Please bear with us when you experience delays."
were is ASM's website, address, phone ect?