I bought from them too, I think. I just got the pcakage yesterday and, with the exception of a broken bulb, the system looks great - just as pictured. I have e-mailed them about the broken bulb, but I have not yet heard back, so I don't know how it will work out.
Here's another thing to consider: I ordered the 10K bulb, as I was worried that the 20K would be too blue. (They do not stock the 14K bulbs). Since I had a broken bulb, and I was working on water chemistry problems, I could not fire up the light. WHen I went to my lfs this morning I found a 12K 400 watt bulb, so I bought it, brought it home and fired it up. The side with the 10K bulb looks all washed out - almost bleached. The side with the 12K looks great - much better color.
I know it can take a while for the bulb to mature into the color it will produce for months, but if I could snap my finger and make a change, I'd buy a pair of 12K or 14K bulbs...