no it didnt give any reason, in read it somewhere, and then I thought about renting a RO system from the culligan man, and there agian they said that I would need a softner, the thing is, I live in an apt, above a flower shop, she pays the water, there is a softner but she put it on bypass, soft water is aparently bad for flowers. im trying to get some info, on how to approach her on the subject, too