i also just got some rock...i wouldnt by any means brag about it...the color was wonderful, but the sizes were all 5" or under which in a big tank to me is pretty worthless to have only that size...but i liked the color it had alot.
Mine was awesome as well. Maybe they mixed up an order from sombody else that order small rubble? Why you say they don't care? Can we see a pic of the rock?
I too have purchased rock from them and was very pleased.
If they do not respond to one of your emails pm one of the Mods. Posting in multiple forums about the same issue when we've told you how to contact Customer Service will not be allowed. We don't want several different threads from the same person about the same issue making it look like this occurs often. It does not...