uv light wont light????

[new-guy]

just wondring on how to get a uv light to work? ive the the water flowing through it and i plug it in and i guess you should see a white-blue light throught the inspection tube please help.... oh by the way its a coralife 3x

 

[nycbob]

maybe the bulb burned out?

 

[new-guy]

its brand new. ive taken it out 3 times now and still nothing????

 

[nycbob]

did u try calling their customer service?

 

[new-guy]

where can i get there # at???

 

[nycbob]

did u try opening the unit and see if the bulbs isnt cracked? the customer service number should be on the manual.