gregghia
Member
I bought an almost complete setup from the LFS. They are suppose to be good but are giving me serious runaround. I paid $1400 for a stand, 75gal drilled, sump, pump, light and sand. It was installed last month after days of trying to get them out there. The install was subpar at best and the sump that was made was a joke. Now there is a small drip leak from one of the bulkheads. I have been trying to get them back out to fix the problem for 4 weeks and all I get are promises. I finally went to the BBB and about to go to Attorney General for assistance. Shop owner keeps saying he is going to fix but NOTHING. So my predicament is I want everything but have run out of patience and loosing the excitment of fishkeeping. When is enough, enough? If I get too crappy with him I don't want him irritated when fixing, if he ever comes. I can fix myself if I tried but I paid money to have it professionally done. Now he is promising all this cool stuff for free but that isn't the point but inticing. One day I want to keep everything the next day I want to pack it up and take it back. He has posted a "No refunds" sign in the shop which I never know the legality of those. So here is my issue; I am trying to be fair and calm but just being taken for a ride. I had debated about a sump for two months and after agreeing I went this route. I could take it back and go sumpless and be up and running today! I am loosing time and energy!
So do I:
1. Pack it up and take it back and DEMAND a refund knowing it may or may not happen.
2. Keep waiting and bug the crap out of them?
So do I:
1. Pack it up and take it back and DEMAND a refund knowing it may or may not happen.
2. Keep waiting and bug the crap out of them?