I agree 100% with the other posters so far! I've made about a dozen or so orders from SWF and everything was always perfect, from live rock/sand to livestock. I've never ordered coral but everything else was absolutely perfect, really nice shipping containers and what not. I'm sure you will feel the same
. So far, I haven't had to deal with the customer service dept.
all livestock i've ever ordered came perfect, alive and swimming (or crawling)
Good luck!