Be careful when doing business with..

zmydust

Member
***
I ordered a skimmer this past Friday the 8th. It's now thursday night and the order is still "processing". The site does not have a contact phone number or address. Emails and inquiries have been unanswered. They have not yet charged my credit card. Web research shows I'm not the only one who's had a bad experience. I should have taken initiative to research first.
I'll update with what happens. My plan is to send a final email cancelling the order tomorrow night if there is no change. I should have had the delivery by now, or at least some follow up.
Swf.com please don't censor this. People should know!
 

brokendeck

Active Member
Originally Posted by ZmyDust
http:///forum/post/3043438
***
I ordered a skimmer this past Friday the 8th. It's now thursday night and the order is still "processing". The site does not have a contact phone number or address. Emails and inquiries have been unanswered. They have not yet charged my credit card. Web research shows I'm not the only one who's had a bad experience. I should have taken initiative to research first.
I'll update with what happens. My plan is to send a final email cancelling the order tomorrow night if there is no change. I should have had the delivery by now, or at least some follow up.
Swf.com please don't censor this. People should know!
Wow that sucks. I hope you dont get charged for it, so you wont even half to deal with it. Hope it all works out and that you hear from them.
 

pete159

Member
people like you should not order online, you think the world revolves around you.... 6 whole days go by and you think there's some kind of scam going on, lol

take a chill pill would ya?
 

zmydust

Member
Originally Posted by pete159
http:///forum/post/3043446
people like you should not order online, you think the world revolves around you.... 6 whole days go by and you think there's some kind of scam going on, lol

take a chill pill would ya?
I'm just sharing my experience. Draw your own conclusions. Google the site and read the similar stories if you'd like!
 

fanker

Active Member
Originally Posted by pete159
http:///forum/post/3043446
people like you should not order online, you think the world revolves around you.... 6 whole days go by and you think there's some kind of scam going on, lol

take a chill pill would ya?
wow man. dont be rude. u would be worried to if u ordered something and never heard anything back.
 

big

Active Member
Saltwaterfish.com
920 Valley Lane
Fort Pierce, FL 34946
772-462-0203
You did not see this at the top of their contact page?
Wow 2 months and 20 some postings and you post this?
This Forum is a free service they provide to us hobbyist......... I have bought from them on a number of occasions and never a single issue..........
Plus looking them up for reviews on line shows SWF as excellent.
http://www.ratepoint.com/seereviews/6103
 

dazed2040

Member
I agree with Big..never had a problem. your skimmer might not be coming from them mine did not it was a company out of California.
 

tr1gger

Member
Originally Posted by ZmyDust
http:///forum/post/3043438
Anythingsaltwater.com
I ordered a skimmer this past Friday the 8th. It's now thursday night and the order is still "processing". The site does not have a contact phone number or address.
Why are you posting saltwaterfish.com info when it clearly says ***

Am i missing something?
 

pete159

Member
i've been ordering online since 1998....i know the risks.
ive never been scammed....you just gotta chill....3 weeks and no response... worry......less then 1 week... chill...
you said you have not even been billed yet...so relax.....
u gotta give online companys a few days to get their sh*t together...its the price of buying online
 

big

Active Member
Heck I may be wrong in blasting at the origial poster Sorry I did not see the site listed by him was not SWF.com, but some anything fish place I never have heard of..
Sorry Dust I guess you where warning us about another site.........
 

tr1gger

Member
I checked out the site and saw the only form of communication is a "Form Submit" I tryt to stay away from sites with out a phone number out in the open. If they havent charged ya dont worry about it. But in the same hand i have never had a company take more than 2-3 days to charge my card. Also sometimes sites dont update their ordering process. I check back at some stuff from some other sites that i Have recieved and it still says "Pending"
GL to ya man.
 

pete159

Member
lol....who cares what site he was posting about?...you were ready to jump on him because you thought he was talking about
saltwaterfish.com?.... but since he was not that somehow makes his post ok?...lol....i am sure there are many unhappy ppl that have ordered from saltwaterfish.com as well as many other internet sites.
just because saltwater.com hosts a internet forum does not mean they are gods gifts to mankind and do not mess up orders...so do not say sorry for your post...
Originally Posted by big
http:///forum/post/3043563
Heck I may be wrong in blasting at the origial poster Sorry I did not see the site listed by him was not SWF.com, but some anything fish place I never have heard of..
Sorry Dust I guess you where warning us about another site.........
 

zmydust

Member
Please no need to to jump on each other. Just telling my fellow enthuiasists to be cautious!I may take the advice and give some more time to get it together. I sure would like my skimmer or at least some reassurance it's coming.. Will update.
 

sepulatian

Moderator
Posting links or the names to other sites is against the rules of SWF. I understand that you were posting to warn others of your negative experience on that site, but rules are rules. I hope that you can get this issue resolved.
 

gypsana

Active Member
When I am ordering online I make sure they have a valid phone #. I will not deal with places that you can only send an email to when you have an issue or question.
 

t316

Active Member
Originally Posted by gypsana
http:///forum/post/3043762
When I am ordering online I make sure they have a valid phone #. I will not deal with places that you can only send an email to when you have an issue or question.
+ 100....
 
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