I have an opinion on rhe warantys offered though and for the most part they are not needed, sat least the opng term warranties are not. Arrive alive and maybe 48 to 72 hours thereafter yea, but the rest is just hype. Places can not make a living out of selling dead or dying fish. If the fish is in good health when it is caught, bagged and shipped, and its shipped properly, and then when its received, its acclimated properly, there just is not a reason it is gonna croak in week or 14 days. I do not even give a second thought to buying a fish or other critter if it is in good condition when I see it in any shop, ***** included which does not have a warranty. If its eating and swimming normally, and doing what its supposed to do, then there is not any reason it should not be fine when its acclimated when I get it home and the next day and the next and the next. Unfortunatley there is just too many people that do take shortcuts in acclimating and buying a fish or do so on a whim and are still not correct with their waters parameters, but it is always going to be the lfs that gets the bad rap for selling bad fish. Heck even Wally World sells decent fish.
The so called minimum orders for free shipping IMNSHO is a gimick and lead on. Dirt cheap prices on lots of stuff, but to get a warranted item its not right to have to go through yet another minimum $$$ order again. Thats one problem for a lot of foloks right off as they are starting a new tank and now have to throw 75 or more bucks worth of livestock in it and possibly overload the biosystem initially. So why spend 75 bucks to get a fish for $2.00 and get saddled with add ons you really should be waiting on anyhow if its a new tank. So spend the 2 bucks for the fish and spend the approx $20 for overnight shipping and forget the so called free shipping.Nothing is free in this world and you know it, your paying for it one way or another. Ya ever think that if ya supported a lfs prices may eventually go a bit lower with being a constant or repeat customer.....The shops around here recognize a person after a few trips in the shop and its not hard to get a lower price or a good customer discount.....One hting you can play is you want how much for that (fill in the blank)? Heck no, I can get it for half that price online and what the shipping costs is still gonna be less than what Iwill have to pay tax...Thanks...odds are most if not all will offer you a break price wise or if a fish comes down with something thats out of line, they usually make up in some way for problems warranty or not. Warrantys to lots of folks is just a simple way to shrug responsibilities in acclimating and such......and you can tell by a lot of posts on this forum its commonly done, and those folks that refuse to buy and use test kits or proper test processes. So I for one could care less about a warranty if the fish is in good health.....and the shop is reasonable in how its tanks are maintained. I have fooled with fish a long time and I have had relatively very few FW or SW related deaths within a week or two of purchases.
I did buy a bunch of sexy shrimp one time from a well known online vendor of allkinds of pet products, run by two vets. OUt of if my memory is correct 20 sexy shrimp I had 3 that died in transit. I called them up and they said to keep track and callem back on the last day of the warranty just incase any more died. They stated they would not ship an order out until the warranty period expired just incase another critter died. But after that warranty period, they would send a replacement for all cirtters that died with no incurred charges for me such as shipping etc, or they wold issue a store credit or issue me a credit back on my credit card. No dead bodies to send back for proof either. That is the only mail order of live critters I have ever made and odds are it will be the only one as I have no need to order online really.....I do really think its assine to have to send back a body for a critter that costs a buck or two, and then pay high shipping costs to have warranted item resent......and that isone item that I look or would look for if dealing online to have to prove a death.....if they can not trust me to be honest then I can not trust them or whoever to sell healthy items either it goes both ways. I also like thew ability to be able to talk to a human being no matter what the items I buy are......I just am not into this email and e commerce crap and dealing with a shopping cart and then have an issue and have to jump through hoops to get it resolved.