Well I have good news for two reasons. I did get a alk.test kit and found it was off the charts. So I bought water and did a water change. Then I was in search for the problem. MY WATER. When I had my other tank in 1995 never had to check alk. With a water softner not a problem. Replaced the softner in 2002 and now I have the problem. I used water from the outside faucet, that's not softned, alk is fine.Obviously the old water softner was not working. Soooo now I have a good water softner for the house,but will have to go though a little more work to get my tank water. Know big deal.Now on to more water changes. Tanks for the help you solved my problem. Boy I got a little winded. By the way we got about 10" snow. Nothing to you in Wis.