theclemsonkid
Member
As some of you may know, I own a cupcake bakery. Yesterday, some early 20's something girl and her kid come in. She's blabbing on her cell phone, laughing, carrying on. While doing this, she walks up to the case, and starts pointing. I politely inform her my policy, which is "your phone call is clearly more important than our transaction, so I will just wait for you to finish". Her eyes get real big and she says to whoever she is talking to "Hold on, I need to call you back". I fully expect her to order at this point. Instead, she says "who the hell do you think you are telling me I can't talk on my phone?" (As her four year old is standing there mind you). She then goes on to say "the customer is always right, I guess no one told you that" and gives me this look like I better apologize. I didn't.
I said "if you aren't comfortable with my cell phone policy, then you can find another place to get cupcakes". She looked at me like I was nuts, and said "Oh Hell no," and proceeded to walk out the front door. I gave her a "have a great day!" as she left (which looking back, was probably a little smart assed) but what can you do?
So anyways, I am curious. Are you ok with no cell phones at places where simple business and transactions are going on?
I said "if you aren't comfortable with my cell phone policy, then you can find another place to get cupcakes". She looked at me like I was nuts, and said "Oh Hell no," and proceeded to walk out the front door. I gave her a "have a great day!" as she left (which looking back, was probably a little smart assed) but what can you do?
So anyways, I am curious. Are you ok with no cell phones at places where simple business and transactions are going on?