Quote:
Originally Posted by
Jstdv8 http:///t/393296/help-with-lights-and-skimmer/40#post_3499991
on a positive note are these things pretty sweet when they are working? I mean do the corals seem to be liking it?
The reason I ask is I'm considering getting some LED's soon but there is so much difference in the fixtures on the market, I want to make sure i get something that will actually help the corals not just put pretty light in my tank.
When the fixture works, it is great. My corals look fantastic and I am able to keep everything from SPS to low light corals.
Here is a rundown of my issues:
Got the unit and had issues with a T-joint cable. It had to be twisted just right to work.
Had a faulty power supply that was overheating that I noticed within the first 3 months. It was replaced with a redesigned power supply.
One of the cooling fans that I originally received was faulty.
6 months of use and my UV LED chip went bad. This was replaced with a redesigned one.
So far the customer service from Chris @ Coralvue has been pretty good. I did have to resort to starting a thread on RC twice to get his attention. Once, I get a hold of him, he is helps me out a lot. Right now, I can't get in contact with him. He works remotely for Coralvue out of his home office in NJ. Chris was heavily impacted by Hurricane Sandy. I have faith that once he has electricity and internet that he will help me fix the issue.
Maxspect makes the units in Hong Kong (I think it's Hong Kong) and Coralvue is the distributor of the products in the United States. Coralvue is the contact for all the customer service related issues. The person that is responsible for the customer service is Chris. Coralvue does not make the lights.
Overall, if I were thinking of LED's I would consider the Maxspect brand based on the customer service. I would wait for the fixture to be on the market for at least 6 months. This will allow for any kinks to be worked out. Now, the price of these units and the "old" radions are not that far off. One thing that I love about the Maxspect unit is that is SOOOO simple to replace a bad LED chip. I know that some of my LED's are going to fail over time and it only takes a few minutes to replace. I don't think this is possible with the radions. Comparing these units to radions is like comparing apples to oranges.