They appear to be a company that promotes caring and having the knowledge, but whether it be fish, birds, dogs, cats or anything else, their knowledge is sorely lacking. Last time I went in there I was looking to see what they carried in protein skimmers and filters. Yep, they had filters, but when the associate was questioned whether they carried protein skimmers he said yes and showed me what he claimed was a skimmer. Unfortunately it turned out to be an airstone setup, nothing more. When I explained to him that that wasn't it and what a protein skimmer was, he told me that no such thing existed. By the way, this particular associate was not a kid fresh out of high school, but atleast in his fourties. Needless to say, it's not a place to go for supplies. Parrot food which I regularly buy is almost $3.00 a bag more there than the same bag elsewhere, ditto for dog and cat food and quite truthfully what I priced out in fish food there versus what I paid elsewhere, ***** was extremely high. Best not to fool with them or if you do, do so with minor items. Plus if you do buy things there, are they fresh or items that have been there forever? If I understand right, even basic testing kits get old with time and should be replaced cause they will give false readings if too old. I don't think it's smart to rely on them to ensure all items are fresh. :thinking: